Important information for active fosters!
Foster Team Contact Methods
Texting Line for Adoption Department
I wanted to share our new ADOPTIONS TEXTING number. If you need to get in touch with our ADOPTION staff, you can now text 423-501-7775! This will usually be a much faster response turn-around time than a voicemail.
If we receive a text that is not meant for ADOPTIONS, we will direct you to the correct avenue. We do not currently have texting for admissions. Thanks, everyone, for your patience with our voicemails. They are fast becoming more cumbersome with the many other communication methods we manage on a daily basis.
Schedule An Appointment
Watch a recorded webinar about our updated foster procedures as of 2021
Feeding Guidelines: Hill's Science Diet
Resources for Kitten Fosters
Adult Cat Resources
Join our foster facebook group!
What are your vaccine and quarantine protocols?All underage animals at HES are on a two-week vaccine cycle until they are 20 weeks of age since the shelter environment can expose them to a high number of diseases. We cannot give a vaccine before the two week period so please plan accordingly with scheduling vaccine appointments. Spending time in foster before they are available ensures they are healthy before adoption. Foster kittens/puppies should be separated from resident pets for at least two weeks
Do my resident animals need to be up to date on their vaccines?For the safety, and well-being of your resident animals and our foster animals, we encourage you to talk to your vet about vaccine recommendations for your family pets. The shelter animals you are fostering are at high risk for disease and you do not want to put your pets in danger.
What if I have to leave town and my fosters are too small/scared to return to the shelter?We understand that things come up that require you to leave town before your foster kittens are ready to be returned. If this happens, you can fill out the foster relief form located at in the important form section so that we can be notified and start working on a replacement foster situation. You can opt to take the animals back when you have returned. Please try to give us at least a week notice, although we know that is not always possible in emergency situations.
What are surgery drop off instructions?Adult animals must have food and water withheld after midnight the night before surgery. Puppies and kittens can have a half meal the morning of surgery. Animals can be dropped off the day before surgery 8 am-5 pm or the morning of surgery, between 7:15-8:00 am to the back door.
Can my foster pet go outside?Adult dogs may go outside supervised. Dogs are not allowed to be left unattended outside. Cats and kittens are not allowed to go outside. Puppies can go in the grass after TWO dhpp vaccines unless you are in an apartment setting, then they need to stay indoors.
What if I get too attached?Remind yourself that "good-bye is the goal". If you adopt will it alter your ability to foster? Sometimes they are meant to be a part of your family, but if you cannot any more pets then you have to make the decision that is best for you. You can save hundreds by fostering. Watch this kitten lady video : https://youtu.be/xXWUCKB5zQY
Do I have to have potential adopters come to my home?We encourage you to have appointments at the shelter unless you feel comfortable with potential adopters coming to your home. If you are fostering an adult dog and the potential adopter has a dog, please schedule a meet and greet at the shelter.
What if I have an emergency after hours?We have a foster team member on call 24/7 so please call right away in the event of an emergency. We have emergency clinic that we collaborate with and can send you to with your foster pet