Frequently Asked Questions
I found a pet I want to adopt! What do I do?
Excellent! You are welcome to come to the shelter during our open hours to meet the pet in person and fill out an adoption application. You will need a photo ID. A shelter staff member or volunteer will be happy to take the pet out into a play room or yard so that you can spend some quality time together.
I am interested in adopting a dog and already have dogs at home. What should I do?
We ask that you bring in your dogs for a meet and greet with the new dog before we can finalize the adoption so that we can be sure everyone gets along. This is for the safety of your dogs as well as the new dogs. We will be happy to put a hold on the dog you wish to adopt until you can bring your dogs in for a meet and greet if your application has been approved and you have paid an adoption deposit.
Do you have a specific breed of pet available?
This question is most accurately answered by viewing our available cats and available dogs or coming to the shelter to look in the kennel. We do our best to guess breed mixes and occasionally receive purebred pets.
What is the fee to adopt?
The adoption fee for dogs is $85 and cats is $25. We accept cash, check, Visa and MasterCard payments.
Can I fill out my application online?
The application form is available online to fill out but must be submitted in person.
Can I be approved for an adoption the same day I turn in my application?
Yes, absolutely! When you turn in your application, an adoption associate will go over it with you.
Can I take my pet home same-day?
Yes, but the pet must be altered and if you have other pets a meet and greet must be approved. If the pet is not already altered, adoption staff will make the soonest possible surgery appointment. After surgery, you can pick your new pet up at the shelter.
Does the pet I adopt HAVE to be spayed/neutered and microchipped?
Yes, absolutely! It is HES policy that all animals MUST be spayed/neutered before they can leave the shelter to go home with you. Microchips are also required and included with the adoption.
The dog that I want is heartworm-positive. What does that mean?
Heartworm disease is caused by parasitic worms that live in the heart, lungs and vascular system of pets. To learn more about heartworm disease, visit the American Heartworm Society page. HES treats heartworm positive dogs. If you are interested in a heartworm-positive dog and are approved for adoption, you can take the dog home with you to foster until he can be scheduled for treatment.
What if I have problems when I get my dog home?
We strongly encourage you to contact HES or a professional animal trainer for resources to help you resolve any issues. If you are unable to solve the issue on your own, please contact HES. We will issue a full refund of your adoption fee, or you can exchange the pet you adopted for another one within a week of adopting.
Why is your adoption fee so high?
Our adoption fee is generally $85 or $25 and includes a spay/neuter, microchip, rabies vaccination, and age-appropriate vaccines. When animals arrive at HES, they receive flea & tick treatment and wormer, as well as care (food, water, shelter, medical) while they are in the facility. This care costs the shelter hundreds of dollars per animal before they reach your home. HES does not profit from adoption fees, but they do help mitigate the cost of care for the animals.