Animal Protection Services

The Humane Educational Society is dedicated to protecting the animals and residents of Hamilton County, Tennessee. 

Our animal protection services unit is contracted to serve the following areas: Unincorporated Hamilton County, Soddy Daisy, Red Bank, Collegedale, Lakesite and Walden.

If you are unsure which area you live in, please consult the official Hamilton County GIS map and type in your address.

How to Report an Issue

To report domestic animal neglect, abuse, running at large, or any other domestic animal issue in our service areas listed above, please do not hesitate to call (423) 624-5302 ext 232 with as much detailed information possible including your name and address. For issues that are not urgent or to ask general questions about our field services, you may email To read Frequently Asked Questions, please visit the FAQ page. 


An emergency is defined as a stray injured or sick domestic animal or a situation involving a dog or cat bite. If your issue is an emergency, please call immediately instead of sending an email. Officers are on-call 24/7 for emergencies only in our service areas. If a bite has occurred, report the bite to the Health Department at (423) 209-8110.

If your own pet requires emergency veterinary care, immediately take them to Animal Emergency & Specialty Center or River Emergency Vet, which are both open 24/7/365.


If you have an issue regarding livestock (horses, goats, chickens, cows, etc) please contact the Hamilton County Sheriff’s Department at (423) 622-0022 and ask to speak with someone who handles livestock issues.


HES is not equipped or contracted to deal with wildlife related problems. You can contact the Tennessee Wildlife Resources Agency at 1-800-262-6704 or private companies, such as TruTech 423-266-3555 who provide wildlife services for a fee. The Chattanooga Nature Center and Chattanooga Zoo can provide rehabilitation services for wildlife when available.

Other Agencies

If you live in one of the following areas, contact the appropriate agency:

Frequently Asked Questions

Didn't find the information you were looking for? Please read our Animal Protection Services frequently asked questions page.